ABOUT US (WHY US)

 WITH OVER 25 YEARS OF EXTENSIVE EXPERIENCE IN MANUFACTURING, QUALITY CONTROL, SALES, MARKETING, HUMAN RESOURCES, BUSINESS MANAGEMENT, CUSTOMER SATISFACTION, AND A RESULTS ORIENTED TEAM APPROACH, THE TIME WAS RIGHT TO BRANCH OUT ON OUR OWN. SO IN JULY OF 2001, AFTER 6 MONTHS OF CAREFUL ANAYSIS, WE BOUGHT AN EXISTING BUSINESS THAT MANUFACTURED AND DISTRIBUTED WINDOW SCREENS THROUGHOUT THE SOUTHEAST. DURING THE FOLLOWING 18 MONTHS, WE PAINSTAKINGLY AND SYSTEMATICALLY RE-INVENTED THE BUSINESS FROM A HIGH VOLUME, MAJOR CUSTOMER BUSINESS, INTO A QUICK REACTING, CUSTOM WINDOW SCREEN AND SCREEN PORCH BUSINESS, DRIVEN ON CUSTOMER SERVICE AND QUALITY. JUDGING BY OUR CUSTOMER SATISFACTION AND “WORD-OF-MOUTH” GROWTH, WE KNOW OUR EFFORTS ARE WORKING.

WE PURCHASED AN INDUSTRIAL DOCK DOOR AND EQUIPMENT COMPANY IN SEPTEMBER OF 2004, BUT ONLY AFTER CAREFUL RESEARCH. OVER THE PAST 12 MONTHS, WE HAVE AGAIN TRANSFORMED “DOCKS & DOORS” INTO THE REGIONAL INDUSTRY LEADER, SPECALIZING IN SATISFYING OUR CUSTOMERS 100% OF THE TIME.

NOW, WE HAVE GOTTEN INTO THE HOT TUB AND CUSTOM DECK/PATIO BUSINESS (DECEMBER 2004). AS PART OF OUR CONSERVATIVE APPROACH, WE TOOK A 5 MONTH PERIOD TO GATHER A GREAT DEAL OF INFORMATION FROM NATIONAL PUBLICATIONS, AND WEBSITES (WE SPENT A GREAT DEAL OF TIME ON SPASEARCH.ORG), AS WELL AS MANY SHOWROOMS AND PLANT VISITS. DURING THIS TIME WE FELT WE HAD DONE AN HONEST ASSEMENT OF THE TOP 15 HOT TUB MANUFACTURERS IN THE UNITED STATES.

OUR LAST STOP WAS WATKINS MANUFACTURING, (THE MANUFACTURER OF HOT SPING, TIGER RIVER, SOLANA, AND HOT SPOT SPAS). WITHIN THE FIRST 30 MINUTES, WE KNEW WE HAD THE ENTIRE OFFERING THAT WE WOULD BE PROUD TO BE ASSOCIATED WITH. THE QUALITY OF THE TUBS, THE INNOVATION, NOT HAVING TO “SELL GIMMICKS” TO HIDE FUNCTIONAL SHORTCOMINGS, THE TECHNIAN TRAINING AND SUPPORT, FIRST CLASS CUSTOMER SUPPORT, AND THE DEALER SUPPORT…..IT IS SECOND TO NONE. THERE TRULY IS A REASON THEY HAVE BEEN THE # 1 SELLER OF HOT TUBS FOR 27 STRAIGHT YEARS.

SO ALTHOUGH WE HAVE ONLY BEEN OPEN SINCE DECEMBER OF 2004, WE HAVE LEARNED AND BEEN TAUGHT A GREAT DEAL. PLUS, UNLIKE SOME OF OUR COMPETITORS, WE KNOW WE WILL NOT BE CHANGING HOT TUB BRANDS EVERY 18 MONTHS TO 2 YEARS. WE DID THE RESEARCH TO FIND YOU THE BEST HOT TUB LINE AVAILABLE. THE ONE THAT YOU WOULD BE PROUD TO OWN FOR MANY YEARS TO COME….THE ONE THAT FIT OUR SUCCESSFUL BUSINESS MODEL COMPLETELY….THE ONE THAT OFFERS IN-DEPTH AND KNOWLEDGEABLE TECHNICAL AND SERVICE TRAINING/SUPPORT FOR OUR TECHNICIANS AND SALES PERSONNEL….. THE ONE….

IN ADDITION TO THE HOT SPRING SPAS, WE HAVE DONE THE SAME EXTENSIVE RESEARCH TO FIND THE RIGHT SPA CHEMICAL PRODUCTS TO SUPPORT YOUR HOT TUB. AS A RESUT, WE OFFER A FULL LINE OF LEISURE TIME CHEMICALS, WHICH ARE MANUFACTURED SPECIFCALLY FOR HOT TUBS.

AS MENTIONED EARLIER, WE CAN ALSO HANDLE YOUR DECK (DREAM DECK DESIGNLINK), AND PATIO (PERFECT PATIO PLANNER LINK) NEEDS. WE HAVE HIRED A PROFESSIONAL GROUP OF SKILLED INDIVIDUALS THAT CAN BUILD, OR RE-INFORCE, WHATEVER STRUCTURE YOU WOULD LIKE TO PLACE YOUR HOT TUB ON.

FINALLY, WE HAVE DECIDED TO PERFORM MAINTENANCE ON HOT TUBS MADE BY OTHER MANUFACTURERS AS WELL. AT FIRST WE ONLY SERVICED THE HOT SPRING FAMILY BRANDS, BUT WE FOUND OURSELVES NOT PERFORMING THE COMPLETE CUSTOMER SATISFACTION WE STRIVE FOR, AS WE WERE TURING PEOPLE AWAY WITH NEEDS (MANY NOT KNOWING WHERE TO FIND SERVICE FOR THEIR TUBS). SO FOR A MINIMUM SERVICE FEE, WE WILL COME OUT AND EVALUATE YOUR TUB, THEN LET YOU KNOW WHAT WE CAN DO.

THANK YOU FOR TAKING THE TIME TO VISIT US. WE WOULD LIKE TO BE YOUR ONE-STOPHOT TUB SOURCE. WE PROMISE TO TAKE THE CONFIDENCE YOU PLACE WITH US VERY SERIOUSLY. S0…..TAKE THE STRESS OUT OF YOUR HOT TUB SHOPPING, AND LEAVE IT WITH US.

COME VISIT OUR SHOWROOM @ 819 OOTHCALOOGA ST; CALHOUN, GA 30701.

 BRING YOUR SUIT AND TRY US OUT!